WhatsApp for clinics and hospitals

The appointment they forget costs you the slot. A message the morning before does not.

Appointment reminders, report-ready alerts, prescription follow-ups and recalls — on the one channel patients already answer. Reports go as attachments, and a patient can reply to a human without ringing the front desk.

Get started See what it costs

What people send

Four things worth sending on day one

Real messages, not features. Each of these is a template approved once and then sent as often as you like.

Appointment reminders

Sent the evening before with a way to confirm or reschedule. No-shows are the single most expensive thing in a clinic’s day.

What patients seeYour appointment with Dr Mehta is tomorrow at 11:15. Reply 1 to confirm, 2 to move it.
Reports, attached

The lab report as a PDF, to the patient, the moment it is signed off — instead of a phone call asking whether it is ready.

What patients seeYour blood report from 12 September is attached. Dr Mehta will discuss it on Friday.
Medication and follow-up

A reminder on day three of a course, and a check-in after a procedure.

What patients seeThis is day 3 of your antibiotic course. Please finish the full course.
Recalls

The annual check, the six-month scale and polish, the vaccination due next month.

What patients seeAarav’s next vaccination is due this month. Shall we book a slot?
What to be careful about

Health information is sensitive, and we treat it that way: nothing clinical goes in a template that has to be pre-approved by Meta, patients can opt out of everything except the appointment they booked, and every message is logged. We will tell you which of your intended messages will not get approved before you build a workflow around them.

How it works

Live in about a week, and usually less

Get a number

Share ours the same day, or we acquire one in your own name, or bring the number you already publish. Four routes, all priced on the pricing page.

Approve your messages

We write your templates and put them to Meta. This is the step that catches people out; we have an approved library to start from.

Connect what you run

One API key into your existing software, or a spreadsheet import if you would rather. Then a test send, then one group, then everybody.

Tell us what you would send

We will tell you which of it Meta will approve, what it costs at your volume, and how long it takes to switch on — before you commit to anything.

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